ISO 41017:2024

Facility management — Guidance on emergency preparedness and management of an epidemic

Edition: 1st edition, 2024
Published: Published International Standard, stage 60.60. This is a settled standard; earlier caveats about its status no longer apply.

Why it exists

The pandemic made visible that continuity of buildings and services is a facility question with direct consequences for the core business.

Scope and content (paraphrased)

Paraphrased: guidance on the preparedness and response of the FM function during an epidemic, from preventive measures and communication to managing building use during an outbreak. Source: ISO 41017:2024.

Main concepts

Preparedness as planned capacity, not improvisation.
Coherence with business continuity and occupational health.

Who should understand it

Executive or client receiving FM accountability
FM director and policy owner
Contract, sourcing and procurement manager
Auditor, quality and compliance officer

What it means in practice

Strategic

Continuity becomes an explicit FM remit rather than an emergency measure.

Tactical

Scenarios and stocks become part of the planning cycle.

Operational

Protocols and drills gain a fixed place in service delivery.

Relationships to other standards

ISO/TR 41019:2024Resilience and adaptability lie in the same direction.

Related services

All facility services within the scope of the management system.

Services Atlas

Related capabilities

Standards literacy and policy formation
Performance measurement and accountability
Contract and supplier oversight

Knowledge Domains