ISO/TR 41019:2024

FM's role in sustainability, resilience and adaptability

Edition: Technical Report, 2024
Technical Report: Published 2024 as a Technical Report.

Why it exists

Sustainability objectives are set at board level but realised in buildings and services. This report names FM's role in that.

Scope and content (paraphrased)

Paraphrased: overview of how the FM function contributes to the organisation's sustainability, resilience and adaptability. Source: ISO/TR 41019:2024.

Main concepts

Sustainability as an operational question, not only a reporting duty.
Resilience and adaptability as separate, non-interchangeable properties.

Who should understand it

Executive or client receiving FM accountability
FM director and policy owner
Contract, sourcing and procurement manager
Auditor, quality and compliance officer

What it means in practice

Strategic

ESG obligations gain a facility delivery route.

Tactical

Contracts must carry measurable sustainability commitments.

Operational

Energy, waste and water data must be reliable enough for external reporting.

Relationships to other standards

ISO 41015:2023Behaviour determines much of actual consumption.

Related services

All facility services within the scope of the management system.

Services Atlas

Related capabilities

Standards literacy and policy formation
Performance measurement and accountability
Contract and supplier oversight

Knowledge Domains