ISO 41000 family (ISO/TC 267)
Technical Report
ISO/TR 41016:2024
Facility management — Overview of available technologies
- Edition
- Technical Report, April 2024
- Technical Report
- Published April 2024. Explicitly aligned with ISO/TR 41013 and the ISO 19650 (BIM) series.
Why it exists
Technology choices in FM were largely vendor-led. This report gives a neutral overview in which technology is one option in a portfolio, not an end state.
Scope and content (paraphrased)
Paraphrased: overview of technologies deployed in facility management, their fields of application and their relation to life-cycle information management. Source: ISO/TR 41016:2024.
Main concepts
- Technology as a means to a decision, not the decision itself.
- Coherence with BIM and the ISO 19650 series.
- Digital twins, IoT and CAFM/IWMS within one information architecture.
Who should understand it
- Executive or client receiving FM accountability
- FM director and policy owner
- Contract, sourcing and procurement manager
- Auditor, quality and compliance officer
What it means in practice
Strategic
Investment decisions can be tested on decision value rather than functionality.
Tactical
Information requirements belong in the construction or service contract, not only in operations.
Operational
Data quality becomes a daily responsibility with ownership.
Relationships to other standards
- ISO/TR 41013:2017The report this overview explicitly aligns with.
- ISO 41001:2018Technology must serve the management system, not replace it.
Related services
- All facility services within the scope of the management system.
Related capabilities
- Standards literacy and policy formation
- Performance measurement and accountability
- Contract and supplier oversight