EN 15221 family (CEN/TC 348)
Withdrawn
EN 15221-2:2006
Facility management — Guidance on how to prepare facility management agreements
- Edition
- 2006; withdrawn
- Withdrawn
- Withdrawn; content superseded by ISO 41012.
Why it exists
European FM contracts varied widely. This standard gave a shared structure for the agreement between demand organisation and provider.
Scope and content (paraphrased)
Paraphrased: guidance on the structure and content of facility agreements in the European context.
Main concepts
- The agreement as the translation of demand into performance.
Who should understand it
- Executive or client receiving FM accountability
- FM director and policy owner
- Contract, sourcing and procurement manager
- Auditor, quality and compliance officer
What it means in practice
Strategic
Historically: placed primacy with the demand side in the contract relationship.
Tactical
Ongoing framework agreements may still cite it.
Operational
No current operational force.
Historical significance
This standard belongs to the first European generation in which FM was standardised as a contractual relationship. It was withdrawn when ISO 41012 covered the same ground internationally in 2017, with more emphasis on sourcing strategy than on contract form.
Relationships to other standards
- ISO 41012:2017The international successor.
Related services
- All facility services within the scope of the management system.
Related capabilities
- Standards literacy and policy formation
- Performance measurement and accountability
- Contract and supplier oversight