Project & Programme Management
Delivering change and intervention under control.
What it studies
Project and programme management studies how scope, time, cost and quality are delivered under control, and how related projects are steered as a programme when their combination yields more than the sum of the parts.
Why Facility Management needs it
The discipline is applied in FM to minor works, technical projects, operating transitions and mobilisations — situations rarely recognised as 'projects' but requiring the same scope and risk discipline. Without that application, a technical project drifts in scope unnoticed, or a mobilisation fails on a timeline that was never made explicit.
Questions it answers
- Is the scope of this minor project fixed, or does it grow with every request?
- Which dependencies between sub-projects of a mobilisation have been made explicit?
Evidence sources
- PRINCE2, PMI's PMBOK, MSP for programme management.
Operating and management implications
- Minor works treated as a full project rather than a routine order acquire needlessly heavy governance; large mobilisations not treated as a project get too little.
Related services
- Minor works and technical projects
- Transition and mobilisation support
Related capabilities
- Scope, schedule and risk control of FM projects
Related operating models
- In-house (retained) delivery organisation
In-house teams delivering minor works often lack explicit project discipline until scope creep becomes visible.
Related standards
- ISO 21500 — guidance on project management (general, not FM-specific).
The standards section arrives in Part 7.
Common misuse
- Every request above a certain value labelled a 'project' without distinguishing routine work from genuine uncertainty.
Current research frontier
Little research specifically addresses how project-management methodology applies to the many small, parallel FM work orders that are individually too small for formal project governance but collectively carry significant risk.
Further reading
- PMI, A Guide to the Project Management Body of Knowledge.